Return Policy

Return Policy

**Returns Made Simple: Our Hassle-Free Guarantee**

At Mapkose, we take pride in curating a collection of exquisite home essentials that elevate your living spaces.    We want you to be thrilled with your purchase, and our return policy is designed to ensure your satisfaction.

**1.    30-Day Love It or Return It Policy**

We get it – sometimes things just don't work out.    If you're not head over heels for your Mapkose product, you have a generous 30 days from the date of delivery to initiate a return.    No questions asked.

**2.    The Unboxing Experience Matters**

We believe in the power of first impressions.    Therefore, we request that all returned items are in their original packaging, undamaged, and accompanied by the original receipt or proof of purchase.    This ensures a smooth return process.

**3.    Return Eligibility Criteria**

To be eligible for a return, your item must be unused and in the same condition that you received it.    It should also be in the original packaging.    Please note that certain items, such as personalized or clearance items, may not be eligible for return.

**4.    Easy Peasy Return Process**

Initiating a return is as easy as pie.    Simply contact our customer service team at mapkose.com, and they will guide you through the process.    Be sure to include your order number, the item(s) you wish to return, and the reason for the return in your email.

**5.    Return Shipping**

While we strive to offer unparalleled products, we understand that returns happen.    The cost of return shipping will be deducted from your refund, unless the return is due to a Mapkose error.    We recommend using a trackable shipping service to ensure your return reaches us safely.

**6.    Refund Process**

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.    Your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

**7.    Exceptional Cases**

If, by any chance, you receive a damaged or defective item, reach out to us immediately.    We're committed to making things right, and we'll swiftly replace or refund your purchase.

**8.    Contact Us**

Still have questions about our return policy?    Feel free to contact our friendly customer service team at mapkose.com.    We're here to ensure your Mapkose experience is nothing short of extraordinary.

Thank you for choosing Mapkose – where style meets comfort!